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Customer Experience (CE) is becoming seen as a key component of business strategy, yet knowing the practical steps of what to do can be tricky. The Customer Experience Book helps you understand where you are now, what to do, and how to improve for your business. From Customer Journey Mapping to using Big Data, this is

Specifikace

• Stav: new
• Typ produktu:Politics and Business
• GTIN/EAN: 9781292148465

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